Privacy Notice

Pring & Wheeler values its customers and those who make enquiries to us, and respects their privacy. We are committed to protecting privacy of those using our site and the confidentiality of the personal information which our customers provide with us.


This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site you are accepting and consenting to the practices described in this policy.


Under the Data Protection Act 1998 and, as from 25th May 2018, the General Data Protection Regulation (GDPR), we have a legal obligation to protect your personal information. We take appropriate security measures to safeguard your data and prevent any unauthorised access to it. We gather as little information as necessary and undertake to hold your information only for as long as is necessary for providing a service to you.


Information we collect about you

This website is built using ZenCart. ZenCart does not collect any personal data from general site visits


Registered Users
The information collected from registered users can be seen logged into the User Account Information pages. Required information includes Name, Email address, Phone number, password, and Delivery and Billing Address. Registered users can edit their personal information at any time (except they cannot delete their Primary Delivery and Billing Address).


Contact Forms
You may give us information about yourself by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise.


How We Use Your Information
We use the information we collect to ensure that orders are processed smoothly. The name and address you provide on our site are passed on to PayPal’s payment processor to assist the completion of your order.

Personal information will be stored securely and will be accessible only by the administrators of this website. Your personal information will only be used for the purpose for which it has been submitted in providing you with the information and services that you request from us and to notify you about changes to our service. No personal information will be stored except without the user’s consent. No personal information will be shared with any third parties.


Online Shopping
All online payment transactions are handled by PayPal.
We may collect and process data about you, the customer, in relation to details of transactions that you carry out through our website. When making a purchase with us we will collect information which may include your name, address, email address, phone number and purchase information. We do not store credit or debit card details, nor do we share customer details with any third parties.



A cookie is a computer file consisting of letters and numbers which is installed on your device (for example, computer, tablet or mobile phone) through your browser when you visit a website, and which allows our website to recognise a user and retain that user’s preferences, settings or previous activity when they return. By continuing to browse the site, you are agreeing to our use of cookies.

The cookies used by our site provide essential functionality. The cookies themselves do not collect data and cannot be used to identify you personally. We will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. We do not pass on your details to any third parties unless you give us the permission to do so or the law requires/permits it.


Registered Users
When you log in to your account, we will also set up a cookie which contains a unique identifier which is necessary for your shopping experience to function properly.


Other Cookies
We do not place any cookies for third parties, for example to deliver advertising or other services, or to analyse our readers’ use of our website.


Below is a list of the cookies used on this website:


Cookie Decription Expires
zenid Session Cookie containing a unique alpha-numeric hash identifier, enabling our website to give you a smooth shopping experience and for your choices and preferences to be remembered for the duration of your visit. When you close your browser.



Disabling Cookies
Whilst we advise that you allow the installation of cookies on your browser or device when using our website, you are not obliged to do so and you can choose to reject cookies by adjusting the settings for your browser or device. You can also delete those which already exist using the settings on your browser and/or device (however, this may interfere with your use of our website and adversely affect your browsing experience).

The website contains a wealth of information about cookies and detailed instructions on how to configure your web browsers’ handling of cookies.


Access to Information
The GDPR Act gives you the right to access information held about you. At any time you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.